Everything about your account, in one place.
A full client login is in development. Until it ships, here is exactly where your files, reports, and support live.
Your files
Every client gets a shared folder set created at onboarding: Ads, Credentials, Docs, Images and Videos, Logos, Reports, and Client Uploads. The link was sent in your welcome email.
Drop new photos, footage, or documents into Client Uploads at any time; that folder is writable by you.
Your reports
Performance reports are generated on a schedule and delivered by email, with a copy filed in your Reports folder so you always have the history.
Need a number between reports? Ask and you will have it the same day.
Support
One address for everything: billing, campaign changes, new requests, or problems.
ignite@sparkplug.agency
Replies within one business day.
What the portal will add
- A single login instead of chasing links in old emails
- Live campaign numbers between scheduled reports
- Invoices and payment history in one view
- Request submission that routes straight into the work queue
Current clients will get the login details by email when it launches. Nothing you use today goes away.